New to Cherry...and I got the constant having to login

For issues related to the Cherry Audio store and the Sync product management application
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Akat1
Posts: 1
Joined: Wed Apr 02, 2025 8:48 pm

New to Cherry...and I got the constant having to login

Post by Akat1 »

Got Atomika a week or so ago, love it, but as of yesterday I noticed I have to keep signing in to use the synth. Then it said I used all my activations, so I logged into my account and removed all the activations (which by the way all where for the same PC/user group name/ et al) and started fresh. Did the same thing. Even when loading a vst2 then a vst3. I can load two of the same type in a row, but if I load a different one, it says something on my system changed. I gave full control permissions to everything that could access the synth, and it still stinks Im using a different pc. Very strange behavior.

Thanks
Steve W
Posts: 826
Joined: Thu Jul 16, 2020 5:55 pm

Re: New to Cherry...and I got the constant having to login

Post by Steve W »

If I had this problem, I'd ask customer support directly: https://cherryaudio.kayako.com/
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