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Where can I request a refund? Software wont install

Posted: Wed Apr 09, 2025 8:53 am
by AndyW
This software will only install momentarily and the next time I try to open (the plugin or standalone) it says 'operating system or user account has changed in some way' and needs to reinstall.

Completely unusable.

Could someone please arrange a refund or leave an email address to contact Cherry?

many thanks

Re: Where can I request a refund? Software wont install

Posted: Wed Apr 09, 2025 9:06 am
by utdgrant
Your best bet is to raise a ticket through the Support page:

https://cherryaudio.kayako.com/

Re: Where can I request a refund? Software wont install

Posted: Wed Apr 09, 2025 10:40 am
by AndyW
Many thanks