Page 1 of 1

cherryaudio.kayako.com Certificate error

Posted: Sun Oct 23, 2022 1:41 pm
by PoorFellow
This is something that Cherry Audio should maybe get fixed ASAP
Clicking links for https://cherryaudio.kayako.com/ throws an error like this :

Warning: Potential Security Risk Ahead
Firefox detected a potential security threat and did not continue to cherryaudio.kayako.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

cherryaudio.kayako.com uses an invalid security certificate.
The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

---------------------------

Configuring Custom Domain and SSL Certificate for Your Brand
https://help.kayako.com/hc/en-us/articl ... Your-Brand

Handling SSL Certificate Issue
https://help.kayako.com/hc/en-us/articl ... cate-Issue

Re: cherryaudio.kayako.com Certificate error

Posted: Mon Oct 24, 2022 4:25 pm
by cherryaudio Greg
Hi,

We noticed this over the weekend and it should be fixed now.

Greg

Re: cherryaudio.kayako.com Certificate error

Posted: Mon Oct 24, 2022 6:27 pm
by PoorFellow
cherryaudio Greg wrote: Mon Oct 24, 2022 4:25 pm Hi,

We noticed this over the weekend and it should be fixed now.

Greg
Thank you very much. it's reassuring both to be able to visit the site without the error but also to know that Cherry Audio actually care and will get stuff like that fixed !
Thank you ! :)