My Voltage Modular is/was Broken!

For discussion of the Voltage Modular synthesis ecosystem.
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g~tilde
Posts: 41
Joined: Sat Jun 05, 2021 2:25 pm

My Voltage Modular is/was Broken!

Post by g~tilde »

Does Cherry Audio require the computer name/device name (windows 10) to remain the same as it was, for the original purchases? Is that name now required and tied to the licenses??? Can I change it on my cherry audio account and system?
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Last edited by g~tilde on Thu Aug 25, 2022 4:26 pm, edited 1 time in total.
g~tilde
Posts: 41
Joined: Sat Jun 05, 2021 2:25 pm

Re: My Voltage Modular is Broken!

Post by g~tilde »

it does ... sigh! I will assume then, I need to delete the old device names, then re-add new for it to work properly. I had gone back to the old name, and funny thing . . . it worked.

I am so glad the app warned you the reason for the odd behavior, i.e. all your stuff is gone!!! . . . we could not have a simple dialogue box when you open VM "your device name changed, you need to ....", you obvs know it has changed! ... its ok CA, I figured it out
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g~tilde
Posts: 41
Joined: Sat Jun 05, 2021 2:25 pm

Re: My Voltage Modular is/was Broken!

Post by g~tilde »

..by removing the devices under my account, the program re-populated/authenticated

...if you decide to change your computer name, log into you account first and remove the old information
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seal58
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Re: My Voltage Modular is/was Broken!

Post by seal58 »

Fine that you could find out the solution and let us know it.
Have fun with VM. :)
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cherryaudio Greg
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Re: My Voltage Modular is/was Broken!

Post by cherryaudio Greg »

Hi,

Yes, thanks for taking the time to come back and post the solution you found!

Greg
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