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Charged Four Times

Posted: Mon Aug 22, 2022 4:44 pm
by rodincoil
Hi Cherry Audio, please help me sort out this problem. My bank shows I was charged four times for the new Elka-X. I obviously do NOT need four copies of the same synth. Can you please help me? My wife is ready to kick me in the wedding tackle if I don't get this sorted. Thank you.

Re: Charged Four Times

Posted: Tue Aug 23, 2022 2:24 pm
by SpaceDog
Hi

If you haven't had a response yet, try using the support. I've always found it very fast, and very helpful. I had a small charging issue once and it was fixed almost immediately.

Here: https://cherryaudio.kayako.com/

Re: Charged Four Times

Posted: Thu Aug 25, 2022 4:04 pm
by cherryaudio Greg
Hi,

Yes, for sure. If you ever have any purchasing problems like that, please contact us directly: https://cherryaudio.kayako.com/conversation/new

Greg