Page 1 of 1
Charged Four Times
Posted: Mon Aug 22, 2022 4:44 pm
by rodincoil
Hi Cherry Audio, please help me sort out this problem. My bank shows I was charged four times for the new Elka-X. I obviously do NOT need four copies of the same synth. Can you please help me? My wife is ready to kick me in the wedding tackle if I don't get this sorted. Thank you.
Re: Charged Four Times
Posted: Tue Aug 23, 2022 2:24 pm
by SpaceDog
Hi
If you haven't had a response yet, try using the support. I've always found it very fast, and very helpful. I had a small charging issue once and it was fixed almost immediately.
Here:
https://cherryaudio.kayako.com/
Re: Charged Four Times
Posted: Thu Aug 25, 2022 4:04 pm
by cherryaudio Greg
Hi,
Yes, for sure. If you ever have any purchasing problems like that, please contact us directly:
https://cherryaudio.kayako.com/conversation/new
Greg