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percentage cannot set in promotion

Posted: Sun Nov 07, 2021 6:41 pm
by seal58
Hi,
at the moment I'm preparing for holiday sales. Therefore I want to edit a promotion, that I defined last year.
Instead of a former manually set discount price I want to set a percentage now. New discount price changes, when I enter percentage value.
But the new price cannot be seen in promotion details, although I clicked on SAVE button. Even when I reload browser page, formerly set discount will be shown.
Did I do something wrong?
Any hint is welcome.

Re: percentage cannot set in promotion

Posted: Mon Nov 08, 2021 8:01 am
by seal58
I want to add an information.
When I open promotion details for an edited product again, entered percentage value has disappeared. Former manually set sales price is still there.

Re: percentage cannot set in promotion

Posted: Thu Nov 11, 2021 8:14 am
by seal58
Holiday Sales are approaching. I would like to prepere my products.
Is there anybody who can help to solve my problem?
I really want to know if it is my fault or a bug.

Re: percentage cannot set in promotion

Posted: Thu Nov 11, 2021 4:18 pm
by cherryaudio Greg
Hi,

I'm sorry, I should have replied sooner. I'd reported this to the team, and learned that some fixes were necessary. I'll check and see if there are any updates on this issue.

Greg

Re: percentage cannot set in promotion

Posted: Thu Nov 11, 2021 4:52 pm
by cherryaudio Greg
Hi again,

It's already been fixed, but it needs to be deployed, and we hope to do that in the first part of next week.

Greg

Re: percentage cannot set in promotion

Posted: Thu Nov 11, 2021 7:19 pm
by seal58
Hi Greg,

thanks for reporting and feedback.

Roland

Re: percentage cannot set in promotion

Posted: Wed Nov 17, 2021 1:04 pm
by seal58
Percentage can be set now. Thanks for debugging.

There is another little issue on same page: When the content of sales price field gets empty, a server error occurs. That should be catched by an internal test.

Regards
Roland

Re: percentage cannot set in promotion

Posted: Wed Nov 17, 2021 5:45 pm
by cherryaudio Greg
Hi,

I'll pass that along.

Greg

Re: percentage cannot set in promotion

Posted: Wed Nov 17, 2021 6:41 pm
by seal58
Hat's fine. Thank you.