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Re: Cherry Audio activation problems

Posted: Tue Oct 05, 2021 2:09 pm
by dhammond1
I was able to fix it.

So I downloaded a new certificate and added it to my keychain and the activation worked like a charm. (Fantastic plugin, btw, I had a lot of fun playing with it the first time.)

I fixed it by following the instructions under the Client instructions under macOs, iOS etc in this article:

https://docs.certifytheweb.com/docs/kb/ ... tsencrypt/

Thanks to Greg for all of his help and providing the article link.

Re: Cherry Audio activation problems

Posted: Wed Oct 06, 2021 5:54 am
by blah
This temporary fix by Greg worked for exactly 10 minutes. STILL NONE OF MY PAID CHERRY AUDIO PLUGINS WORK!!!
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Screen Shot 2021-10-06 at 1.51.15 AM.png (375.26 KiB) Viewed 1702 times

Re: Cherry Audio activation problems

Posted: Wed Oct 06, 2021 6:09 am
by blah
After dealing with this for the past 5 days. I think i found a solution for Cherry Audio products.
Screen Shot 2021-10-06 at 2.06.38 AM.png
Screen Shot 2021-10-06 at 2.06.38 AM.png (332.51 KiB) Viewed 1699 times

Re: Cherry Audio activation problems

Posted: Wed Oct 06, 2021 2:28 pm
by cherryaudio Greg
Hi,

The workaround for people with old Mac operating systems definitely fixed that certificate problem for you, (it was causing a “no internet” error). Now you’re having different issues, which we can continue to troubleshoot.

Greg

Re: Cherry Audio activation problems

Posted: Wed Oct 06, 2021 3:15 pm
by cherryaudio Greg
Oh, and the certificate issue has now been corrected on the server end, so people with old Mac operating systems shouldn't need the workaround anyway.