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Background clearing fault.
Posted: Thu Jun 11, 2020 8:43 am
by JackOats
Hi All,
I am working in the Module Designer (v.2.0.17). When I click on Background & select the Clear button, so I can try a new design, the first image will not clear. Have tried several ways to persuade MD to load up a new image - without success so far.
Is this fixable?
I would be very grateful for any help or insight into this very annoying situation.
Many thanks Guys.
Re: Background clearing fault.
Posted: Thu Jun 11, 2020 4:59 pm
by cherryaudio Greg
Hi,
The devs aren't able to reproduce this issue. Does this happen with any background image, or just certain ones?
Greg
Re: Background clearing fault.
Posted: Thu Jun 11, 2020 9:12 pm
by JackOats
Hi Greg,
Does this happen with any background image, or just certain ones?
Well, no it doesn't discriminate. It happens with every background I try.
Just can't replace the first image I use with another, second image.
Re: Background clearing fault.
Posted: Sun Jun 21, 2020 1:29 pm
by arbuxMusic
I am getting the same behaviour in one of my modules (with existing controls populated). I have raised a support ticket with Repro steps and the affected module for this issue.
Re: Background clearing fault.
Posted: Mon Jun 22, 2020 10:22 am
by arbuxMusic
By some fluke, found a workaround for my issue. (Have updated the support ticket also).
It looks like VMD creates a standard image if you only have a high-res image selected.
If you load a new High Res image background, press "Clear" on the Standard Resolution to recalculate the Standard Image to the new High-res image layout.
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In my case, I had an module background image setup by selecting the "High Resolution" image file with no Standard Resolution file selected.
When I updated the High-res file to a new image, the module did not reflect the change.
It turns out, if you load a new high-res file as a background, you have to click the "Clear" button to refresh the Stadandard image. The background should then correctly display in the module.
(at default view, I would assume that the auto-calculated Standard Res file is used to display and as it's not cleared or updated when a new High-Res image is loaded, will continue to display the old image).