A few crashes in cubase

Mercury-6, a virtual synthesizer instrument that emulates and expands on the renowned Jupiter-6.
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TerryM
Posts: 1
Joined: Wed Mar 08, 2023 9:22 pm

A few crashes in cubase

Post by TerryM »

Hey Guys I have been waiting 25 years since I sold my JP6 for a software version, love what you have done so far but I have had about 3 crashes in cubase 12 on VSt3 where I lost the Lefthand channel audio and also a crash playing around with the buttons on the GUI.
Hope it helps to improve this great soft.
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cherryaudio Robert
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Joined: Sun Feb 28, 2021 4:38 am

Re: A few crashes in cubase

Post by cherryaudio Robert »

Please contact Support with details of your system, and steps needed to try to replicate, identify, and resolve the issue. They may direct you to provide some log files as well. Unfortunately, there's not nearly enough information in this post for us to take any action at this point, and we're not aware of any widespread issues with Cubase.

https://cherryaudio.kayako.com/conversation/new
Robert
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Robert Saint John, Director of Marketing
Cherry Audio
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