Server down

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Benard
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Joined: Mon Oct 01, 2018 11:40 am

Server down

Post by Benard » Sun Feb 02, 2020 8:43 pm

I get a "500 Server Error" message when I try to access my products page on the dashboard, but not for the other pages. Are other people getting this as well? I got this right after I deleted a module, so just want to make sure it isn't related.

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cherryaudio Greg
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Posts: 358
Joined: Wed Aug 29, 2018 5:06 pm

Re: Server down

Post by cherryaudio Greg » Mon Feb 03, 2020 4:17 pm

Benard,

Is it working now?

Greg

Benard
Posts: 62
Joined: Mon Oct 01, 2018 11:40 am

Re: Server down

Post by Benard » Mon Feb 03, 2020 4:33 pm

Hi Greg,

No, it's still giving me the same error when I try to access the products page.

Benard
Posts: 62
Joined: Mon Oct 01, 2018 11:40 am

Re: Server down

Post by Benard » Mon Feb 03, 2020 4:37 pm

VM also seems to be failing to update my library. I just get a quick "failed to get your stuff" message when I try to refresh.

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cherryaudio Greg
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Re: Server down

Post by cherryaudio Greg » Mon Feb 03, 2020 4:46 pm

HI,

Thanks! We're looking into it.

Greg

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Cherry Andy
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Location: Chicago
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Re: Server down

Post by Cherry Andy » Mon Feb 03, 2020 5:58 pm

Hey Benard!

It looks like you deleted a product, but it didn't get fully deleted because it was included in a bundle. I've added it to my fix list, so thanks for finding that bug!

Thanks,

Andy
- Andy (Cherry Audio)

Benard
Posts: 62
Joined: Mon Oct 01, 2018 11:40 am

Re: Server down

Post by Benard » Mon Feb 03, 2020 8:18 pm

Hi Andy,

Yeah, I thought it might have been related to that. But everything is working now, so thanks for fixing that! :)

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