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missing manufacturers for user

Posted: Wed Jan 30, 2019 10:21 am
by flucatcher
When I try to publish my first component it builds but the publishing popup never appears, last output from the build is:
Module file successfully created: c:\users...

In the log I can see the following error:
17:13:57.924 OnPublish: package = <com.flucatcher.oscillator1>, module name = <Oscillator 1>
17:13:57.925 Unable to publish due to missing manufacturers for user!

I'm using windows, the full vintage modular and the free modular designer.

I am not interested in selling anything, just want to use my component in vintage modular.

Really new to this, downloaded the designer yesterday and bought vintage modular just an hour ago. Probably a rookie mistake but help would be much appreciated.

Re: missing manufacturers for user

Posted: Wed Jan 30, 2019 6:35 pm
by Cherry Garcia
Flucatcher,

We've seen this with a few people. I assume you've contacted support. Once we have the account info, we will be able to fix your account. Thanks!

Re: missing manufacturers for user

Posted: Mon Feb 04, 2019 1:41 am
by flucatcher
Hey, was lazy and forgot to reply to my own post. I emailed support and they fixed it immediately, thanks for very good service!