Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

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Cherry Garcia
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by Cherry Garcia »

Also, we have verified that this does not happen on the Mac. It only happens on Windows with Cubase (when multi-threading is enabled)
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AndyMac
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by AndyMac »

Thanks - I'll look at posting but will need to register on the SDK forum.

In the meantime, I have found that with v1.02 the issue seems to be a little better - disabling the Transparent Cables/All But Current Module option (making All Cables Transparent) seems to improve the situation, probably by reducing the amount of screen changes. Modifying parameters do seem to work without audio dropout most of the time although occasionally glitching, but scrolling the modules does always cause a drop out. It certainly seems to be some interaction between the screen changes/drawing/refresh and Cubase.
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AndyMac
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by AndyMac »

A quick update on this from my side - just tried v1.0.8 with Cubase Pro 9.5.40 and seemed to work at first, but just gone back a minute or so later and it still seems to have the issue. :(
Cherry Garcia
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by Cherry Garcia »

Unfortunately, as typical of big companies, Steinberg hasn't responded to us. They initially did - but dropped the ball. Any pressure you can give them could help. (=
Cherry Garcia
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by Cherry Garcia »

This appears to be fixed in Cubase 10 on Windows, which was just released! We have done preliminary testing and the glitching appears to be gone. Please double check if you get Cubase 10 on Windows. Now if Reason on Windows would cooperate. (=
rene
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by rene »

I am using Cubase 10 (windows), everything works perfect when I load Voltage Modular as vst3 plugin
Cherry Garcia
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Re: Cutting Out When Moving Mouse Around (or Touch) in Cubase (Windows)

Post by Cherry Garcia »

Rene,

Thank you for double checking that. (=
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