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WARNING: newest update DCO-106 wipes VST2 folder clean

Posted: Tue Oct 13, 2020 10:07 am
by HowlingMod
TASUKETE MUSIC wrote: Tue Oct 13, 2020 9:21 am The DCO-Update erased my complete VST-Folder with all other VSTs!!!! Everything is gone except the DCO-DLL!!!! Is there any possibilities to restore these dlls?? Otherswise it will be many hours of restoring everything and someone will definately pay for this catastrophy!!!!

For all DCO-Users: Don´t do the Update as long as the DCO-DLL is placed in the same folder as your other VSTs!!!!

My OS is Windows 10 / DAW Ableton and REASON 10
i quote, because: didn't experienced it myself, i will deinstall even, and will wait for a response of cherry audio.

i place it here in the voltage modular thread, because: this what people see the best. and it is big problem.
how big? but more people report it.

Re: WARNING: newest update DCO-106 wipes VST2 folder clean

Posted: Tue Oct 13, 2020 4:41 pm
by cherryaudio Greg
Hi,

The problem with the DCO-106 installer has already been fixed. Anybody who had this issue should contact us directly: https://cherryaudio.kayako.com/conversation/new

Edited to add:
Note - we're having a temporary problem with the support contact form, so click on the three dots in the lower right corner to send in your message.

Thanks!

Greg