Store not working right

For issues related to the Cherry Audio store and the Sync product management application
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andro
Posts: 152
Joined: Mon Apr 06, 2020 4:45 am

Store not working right

Post by andro »

Trying to add the Dice Roller to my Library, noting happens. Tried many times.

Also, when at either end of Library browser, it takes about ten clicks and waiting to redisplay page 1 or the last page. I can generate this behaviour at will.

I know the site is undergoing turbulence due to V2.0, but really does need better beta testing. Sorry to be an absolute pain - but in this instance, I am unable to obtain this interesting new module.
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Cherry Andy
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Posts: 9
Joined: Wed Jul 18, 2018 9:22 pm
Location: Chicago
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Re: Store not working right

Post by Cherry Andy »

Hi,

The new update to the store (store.cherryaudio.com) went through a month of beta testing before releasing it, and unfortunately it is possible that we missed something. However, we are unable to reproduce this issue in the browser, can you reach out to support? https://cherryaudio.kayako.com

Thanks,

Andy
- Andy (Cherry Audio)
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cherryaudio Greg
Site Admin
Posts: 838
Joined: Wed Aug 29, 2018 5:06 pm

Re: Store not working right

Post by cherryaudio Greg »

Hi,

First thing to try would be to hit the refresh button on the list of modules.

Greg
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