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Can't download the demo...button does nothing. (FIXED?)

Posted: Sat Oct 06, 2018 5:04 pm
by gnapier
Hi.

I posted this in another (incorrect) forum, so I am reposting a version here.

I can't download the demo. I'm registered on the site (and here obviously), but when I click on the "Free Demo for 7 days" button in the store, nothing happens. I've tried this in both Chrome and Safari.

How can I get the free demo?

Also, would just like to add in my support for a shopping cart.

Thanks.

EDIT: As of 3:18 pm 6 Oct the demo button works! The products are added to my library for download! The product however, won't complete a download. I assume work is going on server-side. (Will check back in a few hours.)

Re: Can't download the demo...button does nothing. (FIXED?)

Posted: Wed Oct 10, 2018 6:57 pm
by Cherry Garcia
There was a server glitch. Is everything ok now?

Re: Can't download the demo...button does nothing. (FIXED?)

Posted: Sat Oct 27, 2018 4:42 am
by robotgard

    Re: Can't download the demo...button does nothing. (FIXED?)

    Posted: Sat Oct 27, 2018 5:47 am
    by student9v
    Can't try PSP demo.

    "Try PSP Ultimate Modular Collection Demo for 7 days
    After 7 days have passed, the products will be removed from your account, and you will be asked to purchase the product.

    Product is not available to demo."

    Re: Can't download the demo...button does nothing. (FIXED?)

    Posted: Mon Oct 29, 2018 9:06 pm
    by Cherry Garcia
    Interesting - I just tried this and it works fine for me, of course. If you send an email to support@cherryaudio.com we can troubleshoot this with more specifics. Thanks!

    Re: Can't download the demo...button does nothing. (FIXED?)

    Posted: Tue Oct 30, 2018 3:32 am
    by student9v
    Yes, I was able to download yesterday. But all weekend did not work. I also wrote in support of psp.

    Re: Can't download the demo...button does nothing. (FIXED?)

    Posted: Tue Oct 30, 2018 3:55 pm
    by Cherry Garcia
    Hmm...we will keep an eye on it. If anyone still gets this issue please write to support@cherryaudio.com . (=