Can't download the demo...button does nothing. (FIXED?)

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gnapier
Posts: 4
Joined: Sat Oct 06, 2018 12:21 pm

Sat Oct 06, 2018 5:04 pm

Hi.

I posted this in another (incorrect) forum, so I am reposting a version here.

I can't download the demo. I'm registered on the site (and here obviously), but when I click on the "Free Demo for 7 days" button in the store, nothing happens. I've tried this in both Chrome and Safari.

How can I get the free demo?

Also, would just like to add in my support for a shopping cart.

Thanks.

EDIT: As of 3:18 pm 6 Oct the demo button works! The products are added to my library for download! The product however, won't complete a download. I assume work is going on server-side. (Will check back in a few hours.)
Cherry Garcia
Site Admin
Posts: 143
Joined: Fri Aug 31, 2018 2:57 am

Wed Oct 10, 2018 6:57 pm

There was a server glitch. Is everything ok now?
robotgard
Posts: 3
Joined: Sun Sep 16, 2018 2:29 pm

Sat Oct 27, 2018 4:42 am

I have the same thing happens.

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student9v
Posts: 13
Joined: Thu Oct 25, 2018 11:42 am

Sat Oct 27, 2018 5:47 am

Can't try PSP demo.

"Try PSP Ultimate Modular Collection Demo for 7 days
After 7 days have passed, the products will be removed from your account, and you will be asked to purchase the product.

Product is not available to demo."
Cherry Garcia
Site Admin
Posts: 143
Joined: Fri Aug 31, 2018 2:57 am

Mon Oct 29, 2018 9:06 pm

Interesting - I just tried this and it works fine for me, of course. If you send an email to support@cherryaudio.com we can troubleshoot this with more specifics. Thanks!
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student9v
Posts: 13
Joined: Thu Oct 25, 2018 11:42 am

Tue Oct 30, 2018 3:32 am

Yes, I was able to download yesterday. But all weekend did not work. I also wrote in support of psp.
Cherry Garcia
Site Admin
Posts: 143
Joined: Fri Aug 31, 2018 2:57 am

Tue Oct 30, 2018 3:55 pm

Hmm...we will keep an eye on it. If anyone still gets this issue please write to support@cherryaudio.com . (=
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