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Bug on payment screen (when used with Edge)

Posted: Sun Feb 24, 2019 3:28 pm
by AndyMac
There seems to be a bug on the payment screen (at least for Microsoft Edge users) following the change of payment processor.
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{85660195-92D9-456E-B33D-ED78B750140A}.png.jpg (74.05 KiB) Viewed 2311 times

Re: Bug on payment screen (when used with Edge)

Posted: Mon Feb 25, 2019 11:09 pm
by Cherry Garcia
AndyMac,

Thanks for reporting this. We will be looking at this issue.

Re: Bug on payment screen (when used with Edge)

Posted: Tue Feb 26, 2019 6:38 am
by UnbalancedBeats
Same here with Firefox 65.0.1, in my case happens when clicking on the "shopping cart". When using the "add" or "buy" button at https://store.cherryaudio.com/ this issue would not happen.

Re: Bug on payment screen (when used with Edge)

Posted: Tue Feb 26, 2019 8:11 pm
by Cherry Garcia
Here is our current browser support:

Chrome latest
Firefox latest
Internet Explorer 8+
Safari 7+

Can you use one of these browsers?

Re: Bug on payment screen (when used with Edge)

Posted: Tue Feb 26, 2019 8:27 pm
by AndyMac
On another Windows 10 PC, I can use IE 11, but on my main music PC (Windows 10) I have deliberately removed any other browsers, including IE, for security and to keep the machine as clean as possible. Can used this as a workaround for now.

Re: Bug on payment screen (when used with Edge)

Posted: Sat Mar 02, 2019 2:24 pm
by DarkStar
Just for info: works here, on Windows 7 SP1 with Firefox 54.0.

Re: Bug on payment screen (when used with Edge)

Posted: Sun Mar 03, 2019 4:35 pm
by Cherry Garcia
Also, we now have an integrated shopping cart in version 1.3.3. If you have a browser that is not behaving, temporarily use another browser and make sure to save your payment information (if you want). We do not store your credit card or paypal information. We simply have a reference ID which our payment processor Braintree uses. Braintree is owned by Paypal. From then on, you can purchase directly from Voltage Modular.