Bug on payment screen (when used with Edge)

Post Reply
User avatar
AndyMac
Posts: 108
Joined: Wed Sep 05, 2018 6:16 pm
Location: Wirral UK
Contact:

Sun Feb 24, 2019 3:28 pm

There seems to be a bug on the payment screen (at least for Microsoft Edge users) following the change of payment processor.
{85660195-92D9-456E-B33D-ED78B750140A}.png.jpg
{85660195-92D9-456E-B33D-ED78B750140A}.png.jpg (74.05 KiB) Viewed 1311 times
Andrew Macaulay
Cherry Garcia
Site Admin
Posts: 240
Joined: Fri Aug 31, 2018 2:57 am

Mon Feb 25, 2019 11:09 pm

AndyMac,

Thanks for reporting this. We will be looking at this issue.
UnbalancedBeats
Posts: 14
Joined: Thu Feb 07, 2019 6:16 pm

Tue Feb 26, 2019 6:38 am

Same here with Firefox 65.0.1, in my case happens when clicking on the "shopping cart". When using the "add" or "buy" button at https://store.cherryaudio.com/ this issue would not happen.
Cherry Garcia
Site Admin
Posts: 240
Joined: Fri Aug 31, 2018 2:57 am

Tue Feb 26, 2019 8:11 pm

Here is our current browser support:

Chrome latest
Firefox latest
Internet Explorer 8+
Safari 7+

Can you use one of these browsers?
User avatar
AndyMac
Posts: 108
Joined: Wed Sep 05, 2018 6:16 pm
Location: Wirral UK
Contact:

Tue Feb 26, 2019 8:27 pm

On another Windows 10 PC, I can use IE 11, but on my main music PC (Windows 10) I have deliberately removed any other browsers, including IE, for security and to keep the machine as clean as possible. Can used this as a workaround for now.
Andrew Macaulay
User avatar
DarkStar
Posts: 30
Joined: Mon Jan 28, 2019 4:09 pm
Location: Surrey, UK

Sat Mar 02, 2019 2:24 pm

Just for info: works here, on Windows 7 SP1 with Firefox 54.0.
DarkStar ... interesting, if true. . . . Inspired by ...
Cherry Garcia
Site Admin
Posts: 240
Joined: Fri Aug 31, 2018 2:57 am

Sun Mar 03, 2019 4:35 pm

Also, we now have an integrated shopping cart in version 1.3.3. If you have a browser that is not behaving, temporarily use another browser and make sure to save your payment information (if you want). We do not store your credit card or paypal information. We simply have a reference ID which our payment processor Braintree uses. Braintree is owned by Paypal. From then on, you can purchase directly from Voltage Modular.
Post Reply