Cherry Audio activation problems

For issues related to the Cherry Audio store and the Sync product management application
dhammond1
Posts: 4
Joined: Mon Oct 04, 2021 2:10 pm

Re: Cherry Audio activation problems

Post by dhammond1 »

I was able to fix it.

So I downloaded a new certificate and added it to my keychain and the activation worked like a charm. (Fantastic plugin, btw, I had a lot of fun playing with it the first time.)

I fixed it by following the instructions under the Client instructions under macOs, iOS etc in this article:

https://docs.certifytheweb.com/docs/kb/ ... tsencrypt/

Thanks to Greg for all of his help and providing the article link.
blah
Posts: 6
Joined: Sat Oct 02, 2021 4:50 pm

Re: Cherry Audio activation problems

Post by blah »

This temporary fix by Greg worked for exactly 10 minutes. STILL NONE OF MY PAID CHERRY AUDIO PLUGINS WORK!!!
Screen Shot 2021-10-06 at 1.51.15 AM.png
Screen Shot 2021-10-06 at 1.51.15 AM.png (375.26 KiB) Viewed 1553 times
blah
Posts: 6
Joined: Sat Oct 02, 2021 4:50 pm

Re: Cherry Audio activation problems

Post by blah »

After dealing with this for the past 5 days. I think i found a solution for Cherry Audio products.
Screen Shot 2021-10-06 at 2.06.38 AM.png
Screen Shot 2021-10-06 at 2.06.38 AM.png (332.51 KiB) Viewed 1550 times
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cherryaudio Greg
Site Admin
Posts: 838
Joined: Wed Aug 29, 2018 5:06 pm

Re: Cherry Audio activation problems

Post by cherryaudio Greg »

Hi,

The workaround for people with old Mac operating systems definitely fixed that certificate problem for you, (it was causing a “no internet” error). Now you’re having different issues, which we can continue to troubleshoot.

Greg
User avatar
cherryaudio Greg
Site Admin
Posts: 838
Joined: Wed Aug 29, 2018 5:06 pm

Re: Cherry Audio activation problems

Post by cherryaudio Greg »

Oh, and the certificate issue has now been corrected on the server end, so people with old Mac operating systems shouldn't need the workaround anyway.
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