Hi,
Please contact tech support, and let them know the steps to duplicate the problem: https://cherryaudio.kayako.com/conversation/new
If the problem is happening with a custom preset, you could attach that to the support request as an example.
Greg
Search found 839 matches
- Wed Apr 12, 2023 5:41 pm
- Forum: PS-20 Synthesizer
- Topic: OSC 2 has significant problem
- Replies: 2
- Views: 1849
- Mon Apr 10, 2023 6:59 pm
- Forum: Voltage Modular
- Topic: Please fix M1 Silicon CPU usage
- Replies: 1
- Views: 716
Re: Please fix M1 Silicon CPU usage
Hi,
It's not M1 in general. Which OS do you have? Standalone or plugin? DAW (if it's a plugin)?
Greg
It's not M1 in general. Which OS do you have? Standalone or plugin? DAW (if it's a plugin)?
Greg
- Mon Apr 03, 2023 3:43 pm
- Forum: CA2600 Synthesizer
- Topic: Would happily buy CA2600, but...
- Replies: 7
- Views: 4304
Re: Would happily buy CA2600, but...
Hi, Having problems running our offline shouldn't be a problem. If anybody is having problems using Cherry Audio plugins offline, please send in a support ticket so we can figure out what's going on. The most common problem at one point was using a mix of really old and new versions of the plugins a...
Re: Pachinko
Hi,
I've created a forum for DMT Audio, and I'll move this post there.
Greg
I've created a forum for DMT Audio, and I'll move this post there.
Greg
- Thu Mar 30, 2023 6:26 pm
- Forum: Voltage Modular
- Topic: when will be the MPE module fixed?
- Replies: 8
- Views: 1661
Re: when will be the MPE module fixed?
I added your latest feedback to the report.
- Thu Mar 30, 2023 5:03 pm
- Forum: Voltage Modular
- Topic: when will be the MPE module fixed?
- Replies: 8
- Views: 1661
Re: when will be the MPE module fixed?
Hi, Thank you for that clarification, I was searching for the report in the wrong spot. Danny did know about it. The issue has been logged, but I don't have any updates for you at this time. Our small team of software developers is always hard at work, but they are getting pulled in a lot of directi...
- Thu Mar 30, 2023 4:06 pm
- Forum: Mercury-6 Synthesizer
- Topic: Cherry Audio Awesome
- Replies: 1
- Views: 1474
Re: Cherry Audio Awesome
Hi,
Thanks for your support! I passed your message along to the entire team.
Greg
Thanks for your support! I passed your message along to the entire team.
Greg
- Thu Mar 30, 2023 4:04 pm
- Forum: Voltage Modular
- Topic: when will be the MPE module fixed?
- Replies: 8
- Views: 1661
Re: when will be the MPE module fixed?
Hi,
Is it this issue?
Greg
Is it this issue?
Greg
release velocity (which is as all the others normal MIDI 1.x spec), isn't implemented in the MPE module. this 'lift' function, as Roli, calls it seems trivial but isn't!
- Wed Mar 29, 2023 4:11 pm
- Forum: Voltage Modular
- Topic: when will be the MPE module fixed?
- Replies: 8
- Views: 1661
Re: when will be the MPE module fixed?
Hi,
Remind me of the issue? Is there a post on these forums? Or did you send in a support ticket?
Greg
Remind me of the issue? Is there a post on these forums? Or did you send in a support ticket?
Greg
- Thu Mar 23, 2023 8:37 pm
- Forum: Mercury-6 Synthesizer
- Topic: A second skin
- Replies: 7
- Views: 2733
Re: A second skin
Hi,
Thanks for your suggestion, I'll pass it along!
What you can do right now is right-click on the knobs to see or edit the value.
Greg
Thanks for your suggestion, I'll pass it along!
What you can do right now is right-click on the knobs to see or edit the value.
Greg