Cherry Audio Forums

Hi, Please contact us at support so we can help you resolve the issue -- there are a few things that could cause this behavior but need more information before recommending a solution. Attaching a zip with all of your log files on first contact so we can take a look at them will be helpful too. Log ...

Hello, To assist you better, kindly submit a support request. This will enable us to collect relevant information and identify the source of the problem. Helpful things you could include: system details, specifics on the plugins, crash or spin reports generated by your OS, log files from Voltage Mod...

Hello, All of our products have VST2 versions available. If you left VST2 (which is just listed as VST) selected as a plug-in format during installation, it should be located wherever you set the path in the installer. If no path was set the default VST2 path our installer uses will depend on your s...

It is possible for notifications to come from the GUI thread, timer threads, and even the sound engine thread if adjustments are made to knobs within the ProcessSample() function. However, it is not recommended to modify knobs within the ProcessSample() function as this is a time-sensitive thread an...

Hi,

This is a bug. If the main module class contains more than 100 files it won't load. This has been fixed and will not occur with the next release of Voltage Module Designer.

Danny

Please update your Cherry Audio installations to the latest versions, which offer support for macOS Ventura. https://cherryaudio.kayako.com/article/540-current-cherry-audio-releases-and-download-links Once updated, the software will point back to the correct User Library locations and the erroneous ...

Hello,

Please submit feature requests through support: https://cherryaudio.kayako.com/conversation/new

Thanks!

Hello,

Are the SVG files sized to the dimensions of your module?
If you want to troubleshoot this further, please submit a support request and attach an SVG file that presents the behavior described.

Thanks!

Danny

Hello,

Is it regarding the Plug-in Host module or Voltage Modular running as a VST? Is it specific to a DAW?

If you're still experiencing issues, it might be best to submit a support ticket, and we can troubleshoot the issue directly and then post the solution here afterward.

Thanks!

Danny

Hello,

Which version of Voltage Modular do you have installed?
If you want, submit a support request, and we can do some troubleshooting with you.
Thank you!

Danny